Support

A human answer when you need one.

Questions, beta feedback, privacy requests, and account help all start here.

Contact What Wine When

Email support@whatwinewhen.com

Is the app available yet?

What Wine When is currently in private iPhone beta. Contact us to request access or share feedback.

Does the app sell wine?

No. What Wine When provides software and AI-assisted cellar guidance. It does not sell, deliver, or advertise wine.

Are AI recommendations guaranteed?

No. Wine identification, maturity, pairing, and value outputs are estimates. Review label details and use your own judgment.

Can I correct the AI?

Yes. Supported wine details and AI-created fields can be reviewed and edited, and the app preserves user adjustments.

How do I delete my account?

Open Your Profile in the app, scroll to Delete Account, and confirm. The process is irreversible.

Which devices are supported?

The beta currently targets iPhone. Android availability has not been announced.